AggreGate Network Manager Monitors Multi-branch IT Infrastructure of Russia’s Largest Express Delivery Operator Pony Express

Comprehensive Monitoring of a Multi-branch Enterprise IT Infrastructure Pony Express was seeking for a solution to monitor state and performance of more than 70 business-critical Windows-based and FreeBSD-based servers acting as VPN, mail, database, web, DNS, collaboration and proxy servers. It was also crucial to track mission-critical enterprise applications and their database performance. Among other essential tasks was network equipment state and performance monitoring, including traffic control and tracking the bandwidth usage threshold crossing. It was also important to see the network traffic structure, i.e. applications and services occupying most network resources.

For meeting the project requirements, Pony Express IT management selected AggreGate Network Manager which, unlike its competitors, possessed all necessary tools for the existing IT infrastructure monitoring out-of-the-box.

The Network Manager tracks key performance metrics of servers, as well as core switches and routers by Hewlett Packard, 3COM and Cisco Systems. Application monitoring is enabled for Microsoft Exchange Server 2010 and Microsoft SharePoint Server 2010. One of the project objectives was applying standard profiles to monitor more than 10 Microsoft SQL Server 2000/2008 databases, including databases in a failover cluster mode used by lots of enterprise applications. Network traffic structure is easily discovered by collecting NetFlow v9 data and visualized by Network Manager.

AggreGate Network Manager made it possible to monitor the whole IT infrastructure from a single point. It helped to discover inefficiently used resources and bottlenecks reacting to potentially dangerous incidents before they appear. This prevented service downtime and minimized ticket count from the company staff. Ultimately, a synergistic effect was achieved – staff idle hours decreased while labor efficiency increased and the overall benefit from IT infrastructure utilization went up. View Case Study

New Case Study: Comprehensive Monitoring of Industrial-grade UPS Units

Tibbo engineers have successfully designed and implemented a comprehensive monitoring system for enterprise communication equipment of United Energy Company JSC. Being one of the largest electric grid operators of Moscow, United Energy specializes in development, operation and reconstruction of the city’s power networks.

The main objective of the project was improving the maintenance service efficiency and communication engineers work as well as increasing the communications system reliability.

Therefore, the following subtasks were set: design of a control system for uninterruptible power systems, supervision over UPS parameters at remote sites, decrease of power supply system incident response time, reduction of disaster recovery time etc.

To achieve the objectives, Tibbo AggreGate Network Manager was selected. It allows staff to track the general state of the power system and per-unit real-time details. In addition to UPS monitoring, the system tracks the monitoring server itself as well as network equipment.

New power setting control tools based on Tibbo AggreGate intelligent platform make it possible to monitor and resolve problems at communication sites. In many cases they also help to solve a problem before it arises. View case study